Delivery & returns

We deliver across greater Georgetown using trusted couriers. Orders typically process within 3–5 business days unless otherwise noted. Custom-branded or bulk corporate orders may need more time, which we confirm when you order.

You’ll receive a confirmation with tracking as soon as your order is out for delivery. Delays caused by couriers, incorrect delivery information, weather or holiday volume are outside our control, but we’ll always keep you informed.

Please check delivery details before placing your order. If a parcel is returned because of an incorrect address, a redelivery fee may apply.

Because our gift boxes are curated and often contain perishable or consumable items, all sales are final. We can’t accept returns for change of mind or once a box has been opened.

If your order arrives damaged or incorrect, contact us within 24 hours of delivery with photos. We’ll replace the item or offer a suitable resolution. Carrier damage is handled case by case.

Timelines for corporate and bulk orders are confirmed during ordering. Branding proofs must be approved before production begins; once approved and produced, these orders can’t be cancelled or returned.

Alcohol is sold only to customers aged 18 or older. ID may be requested on delivery.

Email orders@allthingshandmadegy.com or WhatsApp +592 615 0195.